Customer Service

How can we help you?

Have you received a message from coeo? Take care of it straight away in My coeo, chat with Virle, or send us a message using the contact form. You'll only need two things: your file number and postcode.

Go to My coeo

Handle it yourself in My coeo

View your file, pay in full, or set up a payment plan. Done in a few minutes, open day and night.

Go to My coeo

I have a complaint

Did something go wrong during a recent contact with us? Let us know via the complaints form.

Submit a complaint

Your data

If you fill in a form on this page, we only keep the information we need to help you. You can read more in our privacy statement.

Read the Privacy Statement

Contact form

* Required fields

What is your question about?

    Payment and arrangementsAddress and contact detailsOther

    File number:


    *Consists of 8 digits and can be found in the message you received from us.

    Mr.Mrs.


    • coeo B.V.

      Rooigemlaan 532

      9000 Ghent

      Belgium

    • Phone number +32 (0) 3 808 68 72
    • Email [email protected]
    • Banc account number

      BE40 7360 7196 4263

      BIC: KREDBEBB

      St. Derdengelden coeo Incasso

    • Company number

      0788.981.865

    • VAT number

      BE 0788.981.865

    • Supervising authority

      Federal Public Service Economy, SMEs

      Self-employed and Energy General Directorate for Economic Inspection

      Koning Albert II-laan 16, 1000 Brussel

      www.economie.fgov.be

    Openings hours*
    • Monday08:30-17:00
    • Tuesday08:30-17:00
    • Wednesday08:30-17:00
    • Thursday08:30-17:00
    • Friday08:30-17:00

      • We are closed on national holidays. Check our deviating opening hours here.