Solving debts
Our trained and experienced staff are there to help you find a solution to a difficult financial situation.
Financial hardship can have many causes.
Sudden unemployment, a divorce or other personal drawbacks. At this, an incomplete overview of current spendings, excessive high loans, but also a company bankruptcy could lead to payment arrears, and eventually to (problematic) debts.
Could you use our help?
Our trained and experienced staff are there to help you find a solution to a difficult financial situation.
Control over your finances
A clear overview is the first step to a structural solution. Map your debts, e.g. By completing the form ‘Income and expenses’ in My coeo or by talking to one of our colleagues. You can log in with My coeo to view the current status of your unsettled claim(s) with coeo Incasso.
My coeoAn attentive ear
Based on your conversation with our coeo staff, we will see what you can do with your unsettled invoice and other debts. Our colleagues are also there to help you if your income changes because you lost your job or a relative passed away, for example.
Praat met een medewerkerA helping hand
An increasing amount of letters from collection agencies and bailiffs, a recurrent lack of money to pay fixed costs and all kinds of other problems. These often lead to incredible psychological stress. It is sometimes just too much to solve it all by yourself. It is therefore important that you get the help you need. coeo has experienced staff at hand to help you. coeo Incasso is the mediator between you and your creditor(s).
ContactTip 1
Set up a repayment plan
A first important step to get you out of debt is by stimulating your independence. You can do so by consulting tips and aids. At the website of www.allesovercenten.be and www.eerstehulpbijschulden.be, you can find a lot of information about debts. Furthermore, you could also consult a neighbourhood team and/or municipal helpdesk.
Tip 2
Help from your municipality
Most municipalities in the Netherlands and Belgium have their own helpdesk for help on the area of money and debts. Your municipality can help you if you would like advice about financial matters, so also if you are not in debt or just find it hard to get control over your financial matters. Please contact your own municipality for this.
Support Center for the Debt Mediation Services
On the website ofSupport Center for the Debt Mediation Services of the Brussels-Capital Region (www.mediationdedettes.be) you will find a list of the debt mediation services (Brussels-Capital Region).
Go to websiteOCMW
When you live in Belgium, please consult OCMW in your municipality (Please note: In FR this is called CPAS). They can help you get control over your debts. They can also provide guidance in agreeing on payment arrangements and they can assist you and act as mediator between you and your creditor(s).
Go to OCMWSupport for money concerns
As a credit management organisation, we understand that financial problems can cause a lot of stress. It can feel very tough and sometimes there seems to be no way out. Know that you are not alone – there are always people who can help.
Even in a hopeless situation, help is available. If you are thinking about suicide and need someone to talk to, you can contact the Suicide Prevention Helpline at 1813 (Free & Anonymous) or via www.zelfmoord1813.be. Their professional counsellors listen without judgment and think along with you. Whatever problems you are facing, there is always a possible solution.
