What can I do?

DIRECT PAYMENT

You can directly and safely take care of your unsettled invoice via your own bank by using iDeal.

VIEW OUTSTANDING AMOUNT

Please log in at our online portal called My coeo to view your own collection file.

PAYMENT ARRANGEMENT

You cannot pay the amount at once, but want to pay in instalments?

I DISAGREE WITH THE OUTSTANDING CLAIM

Is the amount not right or have you paid already?

IS MY MESSAGE FROM COEO INCASSO REAL?

What to do if you doubt the authenticity of the message you received? We recommend you to contact coeo Incasso.

RECEIVED A MESSAGE FOR ANOTHER RECIPIENT?

Please let us know as soon as possible, so our customer service can implement changes in our systems.
  • Take care of it online

  • Safe payment via iDeal

  • Collection reference

Do you want to speak to someone?

Do you have any questions or are there any ambiguities? Feel free to contact us via 03 808 68 72 or send us an e-mail via [email protected].┬áMention your file number in the subject.

Why did I receive a message?

If you have received a reminder from coeo Incasso, it is probably because you have an unpaid invoice with a company or organisation that has engaged coeo Incasso to collect the outstanding claim from you.